So many times, bad customer service gets our attention and sticks in our mind. (For example, I will NEVER AGAIN shop at my neighborhood Walgreens. Never. Ever.)
In the past week, we’ve had two great examples of customer service that are worth sharing.
Angie’s List sent Jer a big bag of M&Ms for referring someone to their service. 
We enjoyed the M&Ms while sorting mail and paying bills. It was a nice, unexpected gesture from a company we already like doing business with.
Today, Reid got a letter from his new dentist reminding us of the regular cleaning visits, and asking what he’s interested in so they could get to know him better:
They included a photo of a serious Reid holding a giant toothbrush they took during the visit. 
Despite the look on Reid’s face, we had a great experience at the dentist. And this was a nice way to follow up, don’t you think?
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